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Why CSA360 Software?
CSA360 software was founded by veteran security professional Tony Unfried with the goal of developing a security guard management system that can optimize the efficiency and effectiveness of all types of security teams. While engaging in a CSA360 partnership, you’ll have the opportunity to:
Identify opportunities for reducing overhead
Optimize daily security operations and procedures
Mitigate risk associated with guard staffing gaps
Increase workforce accountability
Implement proactive security procedures
Increase security guard engagement and retention
Enhance client retention through increased transparency
Manage access and gain real-time visibility for authorized visitors
Key Features & USPs
Customizable digital incident reporting allows teams to capture information, photos, videos, people, vehicles, attachments, approvals, and follow-up activity from the field or desktop.
Find Out MoreManage calls for service from dispatch through officer response and final disposition, providing real-time visibility into activity, assignments, response, and outcomes.
Find Out MoreGPS and QR-enabled tours, checkpoints, post orders, required questions, missed-checkpoint alerts, and live officer activity provide greater accountability across locations.
Find Out MoreSimplify security workforce management with employee scheduling, shift coverage, timekeeping, attendance, and labor visibility in one system.
Find Out MoreTurn day-to-day security activity into actionable information with configurable dashboards, heat maps, operational metrics, trends, and automated summary reporting.
Find Out MoreStreamline visitor registration, check-in, approvals, watchlists, vehicle information, credentials, and other access workflows while maintaining a clear record of activity.
Find Out MoreDigitize inspections, risk assessments, investigations, daily activity, site-specific forms, and other security processes with configurable workflows, notifications, approvals, and routing.
Find Out MoreCentralize security communications and quickly distribute important information to officers, employees, locations, or other defined groups.
Find Out MoreWhat Makes CSA360 Different
Built specifically for physical security operations
CSA360 isn't a generic workflow. It is designed around the actual workflows of security officers, dispatchers, supervisors, investigators, SOC teams, and security leadership.
One connected security operations platform
A lot of organizations are running security through a combination of: Excel, Word, email, paper, guard tour software, incident reporting software, visitor management, dispatch, other point solutions. CSA360 brings those workflows together.
Highly configurable
CSA360 can be configured around how the customer operates, rather than telling the customer they need to completely change their processes to fit the software.
Modular and scalable
Customers don't have to purchase an enormous platform just to solve one problem. They can start with the modules they need and expand as their operation grows.
Event Detail Overview and Summary Archive
This software module displays dispatch and incident details per event day. The Summary Archive shows users to view all summary details of the individual incident and dispatch events by type, subtype, area, date, etc.
Mobile-first field operations
Officers can document activity as it occurs rather than taking handwritten notes, taking pictures separately, returning to a workstation, and re-entering everything.
Integration-friendly
Through APIs and integrations, CSA360 can complement existing access control, video, identity, or other security systems while becoming the operational layer connecting those processes.
Partnership and implementation
One weakness of large software vendors is often that customers buy the product and then have to figure out how to make it work for them. CSA360 can differentiate on implementation, configuration, training, ongoing support, and access to a knowledgeable account team.
Key Benefits for Users
Improved Accountability
Know who responded, what actions were taken, where officers are, whether required tasks were completed, and when activity occurred.
Faster, Simpler Reporting
Allow officers to capture information at the point of activity and eliminate unnecessary paper, spreadsheets, duplicate entry, and administrative work.
Real-Time Operational Visibility
Give supervisors and command centers a live view of incidents, dispatches, tours, assignments, and other security activity.
Better Decision-Making
Transform operational security data into dashboards, trends, heat maps, metrics, and reports leadership can actually use.
Consistent Processes
Standardize incident reporting, dispatch, tours, investigations, assessments, and other workflows across officers, locations, regions, or business units.
Stronger Communication
Keep dispatchers, officers, supervisors, and leadership connected while reducing fragmented communication across radio, email, text, and separate systems.
Less Administrative Work
Automate notifications, approvals, routing, reporting, assignments, and other repetitive processes so security teams spend more time on security.
One Source of Truth
Bring operational security information into one connected platform instead of forcing teams to piece together information from multiple systems.
Latest Blog Posts
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CSA360 offers a two-week platform trial for qualified prospective
Success stories from our valued clients
"One of the greatest things about CSA360 is how easy and efficient it is to use. Our staff is able to use the system in a variety of ways which allows us to be more efficient. We chose CSA360 because of the prompt and friendly customer service."
Kyle Giles
Director of Security Live Nation"We love CSA360 because it's so straightforward and user-friendly, without any need for technical training. Your finished copy will match your style and you'll love the high-quality content in record time. Prompt and friendly customer service is phenomenal."